back... sorry about that

no prob

i was assuming who you were

because i just got notification of the info email you sent

yeah... I'm the one who just posted 2 emails

When will you be ready for operation?

We're considering dedicated servers, too... but VPS seems to be recommended on the Rails mailing list.

vps is a good fit for rails

vps is a good middle

much better than shared

Do you have a recommended rails setup?

i.e. apache 2.2 or lighttpd

mongrel or fastcgi

have you always been in the hosting business or are you rails developers who saw an opportunity to provide good rails hosting services?

hello

What types of management is included in the basic services?

by basic service, you mean vps?

Hey guys, I am Lee's collegue and wanted to try to follow the discussion without leaning over his shoulder. But campfire just shows me the discusion from the point I joined. So let me catch up, over his shoulder :-)

how about setting up automated backups and monitoring of applications?

how much are your managed packages?

Not yet. I am not convinced by VPS I preffer a dedicated host and Lee did like your still and the fact that your a just starting.

To be honest the application demand of our biggest app (for us not our customers) is not that big. Currently it's time.onrails.org, a Rails app that has about 300 users. But even with a single user it's pretty slow on Dreamhost shared plan. So we wanted to provide something way faster.

do you understand how the xen vps works?

that's what we like to hear

Go ahead, we listen.

the basic premise

is that you are able to designate system resources

in a hard way

FYI, if you can't tell, English isn't Daniel's first language :)

so that what one user is doing on the machine cannot affect other users

on a shared hosting system

if one website hits a peak in terms of visitors

lets say they are hitting a mysql backend

But I can read very good :-)

it can really eat up available resources, especially memory

in the world of xen, your memory is yours. no one else can touch it

same with processor slices

So for 1024slice how much disk/cpu usage do you have at any moment. In other words what's the mimimum garanteed? Is it burstable?

your disk is constant

you would get 1GB of ram

always

how much processor do we get per slice? is that a hard maximum or can it unused portions of other slices' cpu?

and you get a defined % of utilization

there is a minimum guarantee, you get more if its not in use

What's that mimimum?

That's not bad :-)

So yo are using a colocation facility in Saint Louis? Datotel?

How many servers do you have now?

Cool. We are not done with the questions :-), but in any case I whish success.

Do you provide updates and maintenance for the operating system?

Yea, since october last year. We just finished a big eCommerce platform that requires heavy traffic.

My worry is security update when I am gone over a week-end.

Yes.

No it was os related. I had a redhat server, they issued a security update. I didn't see before the week-end over and my server was attacked. So, I preferred paying more to have people taking care of these nitty-gritty details, that are so important.

That was around the year 2000...I don't recall.

Lee, really want to go with you guys. I think from a support point of view that would make sense, as you need to make good impression and will certainly work hard to make you venture successfull. Are you working full time on it?

do you provide an admin panel to make it easy to add domains, subdomains, svn repositories, users, etc?

What firewall solution do you offer?

we could use our existing name registrars to add new domains and subdomains, we would just need to point them to the IP address you give us, right?

or you could buy multiple sices, ;)

slices

We need to support dynamic subdomains on our application. Can than be configure with you guys?

Exact.

Yea, as soon as your register to the aplication you would have your own url. i.e. matt.time.onrails.org or mat.timerpad.com

Ok. We could set this up on a shared host.

It's great when you need to share the app with several people.

I mean't we could not.

That's all for me. Gotta run. Thanks for you time.

thank you for stopping by

... i'm not done yet :)

Any special deals? :-)

is portal an admin panel application?

I refer Lee.

A Rails app?

do we have access to it?

or do we need to install cpanel or webmin ourselves?

we would have full root access, right?

OS X :)

of course

i'm most familiar with gentoo, but i'm not attached to it

i understand emerge, i don't get apt-get

we've heard good things about *BSD, but I've never installed anything on it

do you recommend any over the others?

apt-get is very easy to use

how long does it take from when we sign up until we can login to the box?

less than a minute

Ubuntu is backup by lost of money from the guys that create Thwat in South Africe.

That's to much. Lee these guys are not serious.

:-)

minute gives us breathing room

could be 20 secs

All right guys. You conviced me. We will start installing our app soon.

good to hear

So what about a good deal?

What's the kick back?

daniel doesn't have friends

No, Lee is a collegue.

motivation to make some friends!

one of _my_ friends is using railsmachine... how are you so much cheaper than them?

you got to us before we put that on the FAQ

you FAQ is a little sparse

You should pay us for all the questions we had.

short answer, we thing other hosting charges more than necessary

good answer

check back in a day and we will have that on the FAQ

maybe they use it to fund Zed's mongrel development

you could just post this whole chat to the FAQ :)

are you coming to rubyconf?

i think so... it's in our home town (Denver) so we signed up quick

Have a good week-end guys. I'll be back.

i've actually got to step out also

if we decide to go with you guys... what are the next steps? should we email or call? we'll probably make a decision next week

lee, daniel - nice chatting with you

thanks, Jason

Can I use this transcript on my blog to brag about you guys?

give us a link to the blog also

and thanks for the mention

ok... thanks for the info... we'll contact you next week... the blog will be on http://onrails.org

Doesn't go all the way back. So that won't work. That was just an idea.

Cool.

cool... have a good weekend

alright guys, you too